PATIENT JOURNEY

Dear Patient,

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As always, our practice conforms to all the regulations and guidelines that are published by the official healthcare bodies in England.

You may see a few changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

• We will communicate with you beforehand to ask some screening questions. 

• On arrival, our door will be open. Social distancing has now been lifted. Please inform us if you would like to wait outside or in your car.

• Please come to your appointment wearing a face covering/ mask

• We have installed temporary Perspex screen in our reception area 

• During this period, the waiting room will no longer offer magazines, children’s toys etc,

• Our dental software company has developed a “portal” online for you to log into securely to update your personal details and medical history and complete the necessary pre-appointment Covid19 check before you arrive at the practice . You will receive a text message with a link to this portal a day before your appointment but please complete this pre-appointment check on the day of your appointment, Thank you.

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We are happy to answer any questions that you may have about the procedures described above which are designed to keep you, and every patient, safe in our practice. We value your trust and loyalty and look forward to seeing you again.

With very best wishes from

The Team at Station Road Dental Care